Privacy Policy
Last Updated: April 14, 2025
Welcome to CarolinBTravels! We specialize in house sitting, pet sitting, and resort/hospitality management services. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you use our website www.carolinbtravels.com or engage our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you disagree, please refrain from using our site or services.
1. Information We Collect
Personal Information (Provided by You)
For House/Pet Sitting Clients:
- Name, address, and contact details
- Pet details (breed, medical needs, routines)
- Home access instructions (alarms, keys, etc.)
- Emergency contact information
For Resort/Hospitality Clients:
- Property details & management requirements
- Guest booking information (if managing reservations)
- Vendor/contractor coordination details
General Use:
- Communication records (emails, messages, service requests)
Non-Personal Information (Automatically Collected)
- Browser type, IP address, device information
- Website usage data (pages visited, time spent, clicks)
- Cookies & tracking technologies (see Section 4)
2. How We Use Your Information
We use your data to:
- Provide and manage house sitting, pet care, or resort services
- Communicate about bookings, updates, and emergencies
- Process payments securely
- Improve our website and customer experience
- Send service-related notices or marketing (with consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Emergency contacts (if needed for pet/home care)
- Legal authorities (if required by law)
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Remember preferences (e.g., language settings)
You can disable cookies in your browser, but some features may not work properly.
5. Data Security
We take reasonable measures to protect your data, including:
- Secure storage of personal information
- Encrypted payment processing
- Limited access to sensitive details
However, no online system is 100% secure—please ensure you share access details (e.g., home keys) responsibly.
6. Your Rights
Depending on your location, you may:
- Access, correct, or request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at: carolinbtreavels@gmail.com.
7. Third-Party Links
Our website may link to external sites (e.g., pet care resources). We are not responsible for their privacy practices.
8. Policy Updates
We may update this policy periodically. Changes will be posted here with a new "Last Updated" date.
9. Contact Us
For questions or requests regarding your privacy:
CarolinBTravels
📧 Email: carolinbtravels@gmail.com
🌐 Website: www.carolinbtravels.com
This policy complies with GDPR, CCPA, and other applicable privacy laws.