Terms & Conditions
Last Updated: April 14, 2025
These Terms and Conditions ("T&C") govern your use of the CarolinBTravels website [www.carolinbtravels.com] house sitting, pet sitting, and resort/hospitality management services. By accessing our website or booking our services, you agree to comply with these terms. If you do not agree, please refrain from using our site or services.
1. Definitions
- "We," "Us," "Our" – Refers to CarolinBTravels.
- "You," "User," "Client" – Refers to visitors, customers, or service users.
- "Services" – Includes house sitting, pet care, resort/hospitality management, and related offerings.
2. Use of Our Website & Services
- You must be at least 18 years old or have parental consent to book services.
- Misuse of the website (e.g., hacking, spam) is prohibited.
- We reserve the right to refuse service for safety, legal, or ethical reasons.
3. Bookings
- Reservations: Bookings are confirmed only after payment or written agreement.
4. Client Responsibilities
- Provide accurate pet/home/resort details (e.g., medical needs, access instructions).
- Disclose aggressive pets, security systems, or hazards.
- Ensure emergency contacts are available during service periods.
5. Service Limitations
- We follow instructions carefully but are not liable for unforeseeable incidents (e.g., pet illness, property damage beyond our control).
- Veterinary Care: If a pet requires urgent care, we’ll contact you first (or your emergency contact) and seek treatment if unreachable. Costs are reimbursed by the client.
6. Intellectual Property
- Website content (text, images, logos) is owned by CarolinBTravels and protected by copyright.
- Unauthorized use (e.g., copying, reselling our guides) is prohibited.
7. Privacy
- Your data is handled per our Privacy Policy.
8. Modifications & Termination
- We may update these T&C; changes will be posted here.
- We reserve the right to terminate services for violations (e.g., unsafe conditions, unpaid fees).
9. Disclaimers & Liability
- Services are provided "as is." We are not liable for:
- Third-party actions (e.g., vet clinics, cleaners).
- Damages due to client misinformation or withheld details.
- Acts of nature (e.g., storms, power outages).
10. Governing Law
- These terms are governed by the laws of Canada. Disputes will be resolved in Canada.
11. Contact Us
For questions or concerns:
📧 Email: carolinbtravels@gmail.com
🌐 Website: www.carolinbtravels.com